Promoting the adoption of best practices through effective reporting and data visualization in occupational healthcare.

CLIENT

Washington Department of Labor & Industries

ROLE

Designer, KerrSmith Design

SCOPE OF WORK

Research
Interviews
Systems Mapping
Design
Data Visualization
Graphic Standards
ADA Considerations
Model Reports
Implementation Guidance

PROJECT DESCRIPTION

We worked with the Washington State Department of Labor and Industries to improve Occupational Healthcare reporting. The goal of this project was to promote the adoption of administrative best practices in order to minimize follow-up questions in case management. Through effective use of data visualization we were able to go beyond just showing the data but also its significance, especially to first time users, promoting real change in behaviour.

I executed the development of a design system which included reporting samples with rigorous structure, typography, graphic styles while ensuring compliance with accessibility standards. The outcome led to a set of nine different model reports. In addition, a Supplemental Information section with FAQs, measurement information, detailed explanations of Best Practices and a Glossary of Terms and a 40-page Design Guidelines document was created for ongoing production requirements for the system.